Privacy Policy
Effective Date: July 24, 2026
Tar Heel Parts, Inc. (“Tar Heel Parts,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, communicate with us, or use our services.
Information We Collect
We may collect the following information:
- Name
- Billing and shipping address
- Email address
- Mobile or telephone number
- Payment information
- Order history
- Customer service communications
- Device information, IP address, browser type, and website usage information
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer service and technical support
- Respond to inquiries
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Detect fraud and maintain security
- Comply with legal obligations
If you choose to receive promotional communications, we may also send marketing emails or text messages. You may opt out of marketing communications at any time.
SMS Communications
If you voluntarily provide your mobile phone number and expressly opt in, Tar Heel Parts may send SMS messages regarding:
- Order confirmations
- Shipping and delivery updates
- Customer support
- Appointment or pickup reminders
- Account notifications
- Promotional offers (only if you separately consent)
Message frequency may vary.
Message and data rates may apply.
Reply STOP at any time to unsubscribe.
Reply HELP for assistance.
Consent to receive SMS messages is not required as a condition of purchasing any product or service.
SMS Privacy
Tar Heel Parts respects your privacy.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Mobile phone numbers and SMS opt-in information are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We only use your mobile number to provide the communications you have requested or authorized.
Sharing Your Information
We may share your information only with trusted service providers necessary to operate our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Technology service providers
- Customer communication platforms (such as RingCentral)
These providers are permitted to use your information only to provide services on our behalf and are required to maintain its confidentiality.
We may also disclose information if required by law or to protect our legal rights.
Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and enhance your shopping experience.
You may disable cookies through your browser settings, although some features of the website may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of transmission over the Internet is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer service
- Maintain business records
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, it is securely deleted or destroyed.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request information regarding how your data is used
To exercise these rights, contact us using the information below.
Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Services
Our website is powered by Shopify and may use third-party providers for payment processing, shipping, customer support, analytics, and communications. These providers maintain their own privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes become effective immediately upon posting the revised policy on our website.
Contact Information
Tar Heel Parts, Inc.
7027 Orr Road, Suite B
Charlotte, NC 28213
Phone: (704) 753-9114
Email: buffing@tarheelparts.com
One more thing
The privacy policy alone will not get your SMS campaign approved. RingCentral also rejected your Call-to-Action (CTA). You’ll also need:
- An SMS Terms & Conditions page.
- A checkbox on your contact or checkout form with SMS consent language.
- Links to both the Privacy Policy and SMS Terms & Conditions next to the checkbox.